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Home Company Profiles

Indian Hotels Company Limited (IHCL): India’s largest hospitality

Raveendran R by Raveendran R
June 14, 2025
in Company Profiles
Reading Time: 18 mins read
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Indian Hotels Company Limited (IHCL) stands as South Asia’s most iconic and comprehensive hospitality ecosystem, with a legacy spanning over 120 years. Established in 1902, IHCL is deeply rooted in a commitment to excellence, sustainability, and service, pioneering a hospitality narrative that blends Indian tradition with global sophistication. With a vision to deliver unparalleled experiences across diverse segments, IHCL’s expansive portfolio now includes 309 operational hotels and an additional 72 in the pipeline across 12 countries. Its core strength lies in a multi-brand strategy comprising Taj, SeleQtions, Vivanta, Ginger, Tree of Life, Qmin, and others, designed to meet the preferences of a wide array of customers.

In FY 2024–25, the company recorded its third consecutive year of industry-leading performance, driven by robust demand, strong operating leverage, an expanding brand portfolio, and an asset-light growth model. Its flagship brand, Taj, has been rated as India’s Strongest Brand across all sectors for three years in a row. IHCL’s blueprint, “Ahvaan 2025,” and the broader vision, “Aspiration 2030,” highlight its goal to double revenue, triple profit, and significantly enhance its brand and market footprint.

1. Company Profile

Indian Hotels Company Limited (IHCL), a part of the Tata Group, is India’s largest hospitality company in terms of market capitalization. The company operates in the luxury, premium, midscale, and economy segments of the hospitality sector through a portfolio of brands. IHCL also manages heritage hotels, resorts, and safari lodges. It is headquartered in Mumbai, Maharashtra, and is listed on the BSE and NSE.

Company Facts

  • Incorporated: September 1, 1902
  • Registered Office: Mandlik House, Mandlik Road, Mumbai – 400001, India
  • CIN: L74999MH1902PLC000183
  • Stock Exchanges: BSE (500850), NSE (INDHOTEL)
  • Parent Company: Tata Sons Private Limited
  • Chairman: Mr. N. Chandrasekaran
  • Managing Director & CEO: Mr. Puneet Chhatwal
  • Number of Employees: Approximately 29,000

Vision and Mission

IHCL’s mission is to be South Asia’s most iconic and most profitable hospitality ecosystem, driven by purpose and values that honor its past and embrace the future. The company aspires to be a hospitality leader that is sustainable, customer-centric, and innovation-driven.

2. Company History

The story of IHCL began with the vision of Jamsetji Tata, who opened the Taj Mahal Palace in Mumbai in 1903. It was one of the first luxury hotels in India to offer electricity, American fans, German elevators, and Turkish baths. Over time, IHCL expanded its footprint with new properties in India and abroad.

Milestones:

  • 1903: Taj Mahal Palace opens in Mumbai.
  • 1974: Taj Exotica Resort opens in Goa.
  • 1980: First international hotel opens in Yemen.
  • 1982: St. James’ Court acquired in London.
  • 2004: Launch of budget brand Ginger Hotels.
  • 2018: Launch of SeleQtions brand.
  • 2020: Launch of Qmin food delivery platform.
  • 2021: Taj named India’s Strongest Brand.
  • 2023: Launch of Tree of Life acquisition.

Over the years, IHCL has evolved from being a domestic hospitality provider to a global leader in the premium and luxury segments, with brands that resonate across geographies.

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Indian Hotels Company Limited (IHCL) India’s largest hospitality
Indian Hotels Company Limited (IHCL) India’s largest hospitality

3. Business Segments & Revenue Breakup

IHCL categorizes its operations into key segments: Hotels (Luxury, Premium, and Economy), Food & Beverage, and Hospitality Support Services.

Segment-wise Breakdown:

A. Luxury Hotels

  • Operated under the brand Taj.
  • Offers high-end accommodations, concierge services, gourmet dining, and spa facilities.
  • Includes iconic properties like Taj Mahal Palace, Mumbai, and Taj Lake Palace, Udaipur.
  • FY 2024–25 revenue contribution: approximately 55%

B. Premium Hotels

  • Operated under SeleQtions and Vivanta brands.
  • Focus on upscale hospitality with modern amenities and business facilities.
  • Major properties include Vivanta New Delhi and SeleQtions The Connaught.
  • FY 2024–25 revenue contribution: approximately 25%

C. Economy Hotels

  • Operated under the Ginger brand.
  • Budget-friendly accommodations focused on millennials and business travelers.
  • Properties include Ginger Mumbai, Ginger Agartala.
  • FY 2024–25 revenue contribution: approximately 10%

D. Food & Beverage (F&B)

  • Restaurants and cafes such as Qmin, Shamiana, Golden Dragon, and Paprika.
  • Focus on fine-dining, catering, and food delivery.
  • FY 2024–25 revenue contribution: approximately 8%

E. Hospitality Support Services

  • TajSATS Air Catering Ltd – premium in-flight and institutional catering.
  • FY 2024–25 revenue contribution: 2%

Revenue Composition Table:

SegmentRevenue Contribution (%)
Luxury Hotels (Taj)55%
Premium (Vivanta, SeleQtions)25%
Economy (Ginger)10%
Food & Beverage8%
Hospitality Support Services2%
Total100%

4. Products & Services

IHCL’s diversified service offerings cover accommodation, wellness, food and beverage, event management, and travel experiences:

Accommodations

  • Luxury: Royal suites, heritage rooms, club floors
  • Premium: Deluxe rooms, business class services
  • Economy: Smart rooms with essential amenities

Food & Beverage

  • Signature restaurants like Golden Dragon, House of Ming, Masala Kraft
  • Multi-cuisine dining outlets and specialty cafes
  • Qmin: Home delivery platform for IHCL culinary experiences

Wellness & Lifestyle

  • Jiva Spa – authentic Indian wellness treatments
  • Fitness centers, yoga sessions, and personalized wellness programs

Events & Conferences

  • Banquet halls, ballrooms, and boardrooms for MICE (Meetings, Incentives, Conferences, and Exhibitions)
  • Wedding planning and luxury event hosting

Experiences

  • Heritage walks, curated safaris, tea tastings, and river cruises under the Palaces & Safaris vertical

5. Brand Portfolio

BrandSegmentDescription
TajLuxuryFlagship brand offering iconic properties and royal hospitality
SeleQtionsPremiumHand-picked distinctive hotels with local flavor
VivantaUpscaleContemporary hotels designed for business and leisure travelers
GingerEconomySmart and lean design hotels for budget-conscious guests
Tree of LifeHeritageExperiential hotels in unique natural and cultural settings
QminFood DeliveryDigital platform offering curated gourmet meals from IHCL kitchens
ama Stays & TrailsHomestaysPrivate bungalows and villas in scenic locations
TajSATSServicesPremium in-flight and institutional catering services

Each brand targets a specific customer base, contributing to IHCL’s broad market coverage and brand equity.

6. Geographical Presence and Revenue Breakup

Indian Hotels Company Limited operates across 12 countries and 125+ cities worldwide, with a strong focus on expanding its domestic footprint while growing its global presence. The company has successfully leveraged India’s tourism and business travel potential, while its international assets help reinforce global brand recall.

India

India remains IHCL’s largest market, accounting for the majority of its operational and pipeline properties. Key cities include Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Goa, Jaipur, and Udaipur.

  • Number of Hotels: 270+ (operational and pipeline)
  • Revenue Contribution: 85%

International Markets

IHCL’s global presence includes hotels in major cities such as London, New York, Dubai, Cape Town, and Colombo.

  • Number of Hotels: 30+ (operational and pipeline)
  • Revenue Contribution: 15%

Region-wise Revenue Table:

RegionHotels (Oper. + Pipeline)Revenue Contribution (%)
India270+85%
Middle East10+5%
Europe6+4%
North America4+3%
South Asia3+2%
Africa11%
Total381100%

7. Financials: Consolidated Statements

7.1 Consolidated Profit & Loss Statement (₹ in Crores)

ParticularsFY 2024–25FY 2023–24
Revenue from Operations8,565.094,590.11
Other Income473.80387.65
Total Revenue9,038.894,977.76
Total Expenses5,716.034,203.28
EBITDA3,322.861,561.47
Depreciation & Amortisation484.65467.98
Finance Costs362.13381.22
Profit Before Tax2,476.08712.27
Tax Expense872.31238.12
Profit After Tax1,603.77474.15

7.2 Consolidated Balance Sheet (₹ in Crores)

Particulars31 Mar 202531 Mar 2024
Equity Share Capital142.05142.05
Other Equity10,783.639,408.12
Total Equity10,925.689,550.17
Non-Current Liabilities2,231.702,179.83
Current Liabilities2,157.412,065.39
Total Liabilities14,087.3611,615.39
Non-Current Assets9,701.278,683.98
Current Assets4,386.093,231.41
Total Assets14,087.3611,615.39

7.3 Consolidated Cash Flow Statement (₹ in Crores)

ParticularsFY 2024–25FY 2023–24
Net Cash from Operating Activities2,983.712,014.98
Net Cash used in Investing Activities-1,219.80-1,203.09
Net Cash used in Financing Activities-360.59-740.30
Net Increase / (Decrease) in Cash-63.2471.59

8. Subsidiaries, Wholly-Owned Subsidiaries and Associates

As of FY 2024–25, IHCL holds significant interests in a number of subsidiaries and associates, enabling expansion, operational control, and market penetration.

A. Major Wholly-Owned Subsidiaries

Subsidiary NameJurisdictionOwnership (%)
Piem Hotels LtdIndia100%
Roots Corporation Ltd (Ginger)India100%
Sheena Investments Pvt LtdIndia100%
ELEL Hotels & Investments LtdIndia100%
Genness Hospitality Pvt LtdIndia100%
United Overseas Holdings IncUSA100%
IH Hospitality GmbHGermany100%
Demeter Specialities Pte LtdSingapore100%

B. Joint Ventures

JV NameCountryStake (%)
Taj GVK Hotels & Resorts LtdIndia25.52
TAL Hotels & Resorts LtdHong Kong27.60
Taj Kerala Hotels & Resorts LtdIndia28.78

C. Associate Companies

Associate NameCountryHolding (%)
Oriental Hotels LtdIndia35.86
Taj Madurai LtdIndia26.00
Lanka Island Resorts LtdSri Lanka24.66

9. Physical Properties

IHCL’s extensive portfolio comprises owned, leased, licensed, and managed properties, including luxury hotels, palaces, resorts, city business hotels, and wildlife lodges. These properties are located across urban centers, tourist destinations, and heritage sites.

Representative Property List

Property NameLocationProperty TypeNotes
Taj Mahal PalaceMumbaiOwnedHistoric flagship property
Taj Lake PalaceUdaipurLeasedIconic lakefront heritage palace
Taj Falaknuma PalaceHyderabadLicensedRestored royal palace
Vivanta by TajBengaluruManagedBusiness-focused upscale property
Ginger HotelPuneOwnedEconomy hotel under Roots Corporation
SeleQtions The ConnaughtNew DelhiManagedPremium boutique hotel
Taj Exotica Resort & SpaGoaOwnedLeisure resort
Taj Cape TownSouth AfricaManagedInternational luxury hotel
St. James Court – A Taj HotelLondon, UKPart-owned (JV)High-end urban property
Ginger Statue of UnityGujaratOwned (under development)Near world’s tallest statue

10. Founders

Jamsetji Nusserwanji Tata

Jamsetji Tata, the founding father of the Tata Group, laid the cornerstone of IHCL with his vision of establishing a grand hotel that could rival the best in the world. His dream materialized with the opening of the Taj Mahal Palace, Mumbai, in 1903.

  • Born: March 3, 1839
  • Founded IHCL: 1902 (incorporated)
  • Vision: To bring world-class hospitality to India
  • Legacy: Philanthropist, industrialist, and nation-builder

Jamsetji’s legacy lives on in IHCL’s enduring commitment to service excellence, sustainability, and national pride.

11. Board of Directors & Key Management Personnel

Board of Directors

NameRoleDesignation
N. ChandrasekaranNon-Executive ChairmanChairman, Tata Sons
Puneet ChhatwalExecutive DirectorMD & CEO
Ankur DalwaniExecutive DirectorEVP & CFO
Farhad BamjiNon-Executive DirectorPartner, TATA Opportunities Fund
Nasser MunjeeIndependent DirectorChairman, DCB Bank
Vibha Paul RishiIndependent DirectorFormer CMO, PepsiCo
Mehernosh KapadiaIndependent DirectorFormer EVP, Finance at TCS

Key Management Personnel

NamePosition
Beejal DesaiEVP – Corporate Affairs & Company Secretary
Parveen ChanderEVP – Sales & Marketing
Vincent RamosSenior VP – Goa & West India

12. Shareholding Pattern (as of March 31, 2025)

ShareholderShareholding (%)
Tata Sons Pvt Ltd39.59
Life Insurance Corporation of India7.20
Mutual Funds9.85
Foreign Institutional Investors20.34
Public Shareholding & Others23.02
Total100.00

IHCL’s shareholding structure reflects a robust institutional presence and strong promoter backing.

13. Parent Company

The parent company of Indian Hotels Company Limited is Tata Sons Private Limited, the principal investment holding company of the Tata Group. As of FY 2024–25, Tata Sons holds a 39.59% stake in IHCL and plays a strategic role in guiding the company’s long-term vision, governance, and business expansion.

14. Passive Investment Details

Indian Hotels Company Limited continues to make passive investments to support growth in hospitality-related services and to enter new adjacent categories:

Entity NameNature of InvestmentStake (%)Amount Invested (₹ Crores)
Genness Hospitality Pvt LtdStrategic Subsidiary100%40.00
Qurio Hospitality Pvt LtdStrategic Subsidiary100%40.00
Zarrenstar Hospitality Pvt LtdMinority Investment100%72.00
IHOCO B.V. (Netherlands)International Arm100%77.19
Tree of Life ResortsAcquired Hospitality100%Confidential

These investments are directed towards scaling innovative formats, expanding into new territories, and building new business lines.

15. Future Investment Plan

IHCL’s strategic roadmap, “Ahvaan 2025,” and long-term vision, “Aspiration 2030,” outline robust goals to double its revenue, expand its hotel network, and enhance profitability.

Strategic Targets:

  • Revenue Goal: ₹15,000+ crores by 2030
  • Hotel Portfolio: 700+ hotels (operational + pipeline)
  • Management Fee Income: ₹1,000 crores
  • Ginger Hotels: Double room inventory to 10,000+
  • New Business Ventures: Qmin, ama Stays & Trails, Tree of Life to contribute 25% of revenues
  • Sustainability: Achieve Net Zero by 2030

Key Projects in Pipeline:

  • New Ginger hotels in key metro and tier-2 cities
  • Expansion of Qmin into 20+ cities with delivery kitchens and cafes
  • Luxury openings in international cities including Riyadh, Dhaka, and New York
  • Renovation of existing heritage hotels under SeleQtions

Through these plans, IHCL aims to reinforce its leadership position in South Asia while establishing itself as a global benchmark in responsible luxury and hospitality innovation.


What is Indian Hotels Company Limited (IHCL)?

Indian Hotels Company Limited (IHCL) is India’s largest hospitality company, part of the Tata Group, operating luxury and economy hotels under brands like Taj, Vivanta, SeleQtions, and Ginger. Established in 1902, IHCL manages 381 hotels across 12 countries.

Which are the main brands under IHCL?

IHCL operates a multi-brand strategy that includes Taj (luxury), SeleQtions (premium), Vivanta (upscale), Ginger (economy), ama Stays & Trails (homestays), Qmin (food delivery), and Tree of Life (heritage resorts).

How many hotels does IHCL operate?

As of FY 2024–25, IHCL operates 309 hotels and has 72 hotels in its development pipeline, totaling 381 properties in 125+ cities across 12 countries.

Who is the founder of IHCL?

IHCL was founded by Jamsetji Nusserwanji Tata, the visionary industrialist and founder of the Tata Group. He established the iconic Taj Mahal Palace in Mumbai in 1903.

What are IHCL’s future investment plans?

IHCL plans to reach ₹15,000+ crores in revenue by 2030, expand to over 700 hotels, and grow its management fee income to ₹1,000 crores. Its brands Qmin, Tree of Life, and ama Stays & Trails are expected to contribute 25% of revenues.

What is the shareholding structure of IHCL?

As of March 2025, Tata Sons holds 39.59% of IHCL. Other shareholders include foreign institutional investors (20.34%), mutual funds (9.85%), LIC (7.20%), and public shareholders (23.02%).

What is IHCL’s flagship hotel?

The Taj Mahal Palace in Mumbai is IHCL’s flagship hotel and one of the most iconic heritage hotels in India, known for its historical significance and luxury hospitality since 1903.

Where does IHCL operate internationally?

IHCL has international hotels in regions such as the Middle East, the UK (e.g., St. James Court – A Taj Hotel, London), the US, South Africa, Sri Lanka, and Southeast Asia.

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Raveendran R

Raveendran R

Editor @ Indiancompaies.in

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